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If you require technical assistance, wish to report a bug, or have a billing inquiry regarding your Microsoft Store purchase, please reach out to our development team through any of the channels below.
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Frequently Asked Questions
How do I restore my Champion AI purchase?
If you reinstall the app, the Champion AI unlock will restore automatically. It is permanently tied to your Microsoft Account ID. Simply launch the app and the entitlement will be detected.
How do I get a refund?
Since all purchases go through the Microsoft Store, refund requests must be submitted through your Microsoft Account dashboard.
The app crashes or freezes. What do I do?
Try the following steps:
- Restart the application
- Ensure Windows is fully updated
- Uninstall and reinstall from the Microsoft Store
- If the issue persists, email us at support@ledo-tech.com with a description of the problem
Is this game available on Android or iOS?
Currently, Aegis Chess: Champion Edition is available exclusively on Windows through the Microsoft Store. We may consider other platforms in the future.